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Front of House team leader

6 Peach Place, Wokingham RG40 1LY, UK

Part Time or Full time, Permanent

What you will be doing?

Here are some of the day- to-day tasks:

  • Ensuring that all customer tables and service areas are kept clean and well-prepped all the times

  • Manage Front of House team and ensure good communication lines with Back of House team

  • Schedule and organise rotas, work-shifts, holidays, and absentees of Front of House team members

  • Maintain stock inventory levels, place orders with suppliers and participate in stock takes

  • Make customers feel valued by creating a fun and relaxed environment for them to enjoy

  • Manage customer books, give customers a a warm welcome and serve them efficiently at the till

  • Take customer orders, bring food and drink to the table and make sure they have all they need

  • Follow all fire safety, health and safety, food hygiene and restaurant security measures and procedures

  • Train and mentor all new Front of House team members

  • Troubleshoot and escalate any problems or issues that may arise in the kitchen

  • Address and resolve customers complaints and make sure customer feedback is addressed promptly

What are we looking for?

You have a warm and friendly personality, thrive in a fast-pace environment, well organised, willingness to learn, possess a positive learning attitude and work well with others

Perks of the role

  • Free meal on every shift

  • Pension Scheme

  • Yearly pay review

  • Career development programmes

About Grilko

We are a new restaurant and we are all about Mediterranean cuisine. Located at Peach Place plaza, a vibrant and pedestrianised public square at the heart of Wokingham town centre.

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